Speakers' profiles




  Speakers' profiles in alphabetical order by their surnames

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 ABELA, Craig

Craig Abela
Standards and Technical Pilot
Pacifc Air Express

Craig Abela is a professional Standards and Technical Pilot qualified on Boeing 757/767/777/787 and Airbus A320 series aircraft. 
Serving 15 years in the Royal New Zealand Air Force, mostly flying Boeing 757 aircraft; Craig’s resume includes: military Boeing 757 display pilot, Instructor, Heads of State Pilot and Antarctica project lead pilot (Captaining the first Boeing commercial airliner to conduct Antarctic operations).
Craig served 5 years with Air New Zealand as a jet recruiter and Standards pilot (instructor) on Boeing 777s and Airbus aircraft.  He was recruited by Pacific Air Express Australia in 2017 as a Standards and Technical Pilot in order to lead them through the Australian Air Operators Certificate (AOC) process. Craig has set up the Electronic Flight Bag (EFB) system for the Boeing 757 fleet, Required Navigation Performance (RNP) approvals and other associated flight technical approvals for global flight operations. The Australian AOC process was accomplished in December 2018.
Craig holds a Bachelor of Aviation amongst other military and civilian regulatory qualifications.

Jahan Alamzad
Managing Principal
CA Advisors

Jahan Alamzad is managing principal of CA Advisors.  He has also served as director of strategy and analytics at PricewaterhouseCoopers.  He was director of airline, aerospace, and operations research at Applied Decision Analysis, Inc.  Before than, he was the founding principal and managing director of Management Science Group, a specialized airline and aerospace management consulting firm.  Before his consulting career, he worked at American Airlines and United Airlines.  Jahan holds a masters in management science and engineering from Stanford University.  He has served on the faculty of the School of Business and Management at Notre Dame de Namur University, and also on the faculty of the Department of Aviation at San Jose State University.
 AVENDAÑO, Pablo Rousselin

Pablo Rousselin Avendaño
Senior Manager, Projects & MRO Systems
Copa Airlines

After starting his airline industry career in Engineering, Pablo also held multiple managerial positions at major airlines in Line & Heavy Maintenance, Maintenance Planning, and Fleet Management before moving to Technical Operations Projects. It was only natural, due to the nature of the current industry trend, to be given the responsibility over the MRO Systems department as well.

His work focuses on finding efficiencies at all levels of Copa’s Technical Operations, developing portfolios with a process improvement mentality and actively changing the culture thru Lean Six Sigma (LSS) certifications for people throughout the entire division. Hence his projects’ range goes from systems implementations to new shops for the airline or a second hangar for the main base.

In 2015, he was given the task to start planning the digital transformation for Copa´s Technical Operations. Hence in order to comply with the company´s technological vision, a new portfolio was created with 3 core programs: Processes Improvement, Systems Upgrades & Electronic Documentation. Four years later, with the portfolio still going, results have resounded beyond the Copa walls due to its unique approach, efficiencies and aggressive deadlines fulfilment.

Pablo holds a Masters in Aerospace Engineering from McGill University and a Masters in Applied Economics & Business Administration from Texas A&M University. He is also a Certified Project Management Professional (PMP) from the Project Management Institute and a General Electric/Copa Airlines LSS Green Belt.
 BACHAN, Allan

Allan Bachan
Vice President

Allan is a Vice President at ICF with 32 years of industry experience as an Aviation M&E, MRO and Supply Chain solutions and systems domain expert. He is responsible for ICF’s MRO Operations and IT practice and he manages the Aircraft Commerce Consulting relationship with ICF. He specializes in solution blueprinting for MRO, Supply Chain and ancillary IT systems.

His experience includes managing application design, development, and full cycle implementation – from selection to go-live – for strategic clients in the MRO industry using different commercially available MRO IT products. He has also spearheaded many carriers’ M&E and MRO systems solution design, customizations, integrations and implementations including project governance, data migration and change management.

In his career, Allan has fulfilled the following leadership roles:
  • MRO IT practice and technical lead for industry leading solutions companies realizing more than 20 go-lives involving at least 8 different systems 
  • MRO systems Product Principal for a large global IT solutions and systems integration company
  • M&E and MRO Solutions Director for a large global aviation software and solutions provider
  • Manager of Technical Records, Maintenance Planning and Production Control at a mid-size commercial airline with full MRO

Hriday Balachandran
IT Director
West Jet

Hriday Balanchandran has served as WestJet’s Manager of IT Airline Ops for the past four years. During that time he has overseen the digitization of flight ops at WestJet, as well as developed the mobile strategy currently under execution.  Hriday also partnered with the Technical Publications department to enable a self-service approach for authors, reliable delivery of digital manuals and documents for EFB end users, and a significant reduction of help desk requests. Before taking on his current role, Hriday managed IT operations for WestJet’s regional carrier Encore. He has nearly two decades of IT experience with nearly half of it in the aviation industry. Hriday holds an MBA with a concentration in Aviation from Daniel Webster College and a Masters of Science in Computer Engineering from the University of Southern California. And notably, Hriday is an organizer for SCaLE (Southern California Linux Expo), the largest grassroots Linux conference in North America.
 BÉGIS, Jean-Marie

Jean-Marie Bégis
Product Line Director
CMC Electronics

With more than 25 years of practice in the business development and implementation of mission critical mobile communications, aircraft datalink services, and aerospace systems, Jean-Marie Bégis has experience in the management of aircraft connectivity as well as cockpit and cabin information systems programs.

Jean-Marie serves currently as Director of Aircraft Information Systems and leads Esterline’s efforts in business and product development for the company’s secure server, AID and data connectivity solutions for airlines, OEMs, and business aviation. He has also created the EFB business unit in Montreal and managed the satcom antenna product line.   Previously, he worked for SITA as Director of Engineering, involved in the launch and deployment of satcom & VHF aircraft systems as well as ACARS Aircom ground network services.

He has a Master in both Telecommunications Engineering (Telecom Paris) and Aerospace Communication Systems (Sup Aero, Toulouse).


Jay Chauncey
VP of Innovation

Jay is the VP of Innovation at EDI and is responsible for delivering market leading technical solutions to customers by executing research and development projects, productizing EDI solutions and managing EDI’s technical infrastructure through strategic and tactical initiatives. Jay has been working with Maximo for over 17 years across several verticals with experience in multiple industry solutions embedded into the Maximo for Aviation solution.
 CHING, Walter

Walter Ching
Director Operations / COO
Coopesa R.L.

Walter has been in the Aviation Industry for more than 25 years. Currently Walter is the Director of Operations for Coopesa R.L. which is a commercial aircraft repair station located in Costa Rica. He is accountable for the heavy maintenance and flight line services as well as for the supply chain. Walter is leading the maintenance digital transformation for the company.

Walter graduated from Universidad de Costa Rica with a bachelor’s degree in Electrical Engineering and holds an MBA from Universidad Latina de Panama.
 DE MOOR, Sander

Sander de Moor
Director Airline Efficiency and Fuel Efficiency Team Lead
Aircraft Commerce Consulting

A licensed flight dispatcher with 30+ years’ experience in all areas of flight operations support, Sander has specialised in fuel and operational efficiency strategies since 12 years. For 2 years he was a core member of the IATA Green Teams, helping to shape that program. He then developed further enhancements to these programs and processes to deliver successful Fuel Efficiency programs at numerous airlines where he was Fuel Efficiency Lead, including LOT Polish Airlines (2011-2013), Etihad Airways (2013-2016), Air Serbia (2016) and Air Seychelles (2016). In recent years, he has worked with a leading Fuel Efficiency Software Vendor as an airline consultant and he is a regular speaker at industry leading events regarding establishing and enhancing Fuel Efficiency programs.
 DENIS, Michael Wm.


Michael Wm. Denis

As a principal in Capgemini’s aviation and aerospace business unit, Michael Wm. Denis leads business strategy, enterprise architecture and technology engagements for A&D clients.

Denis coined the term Service Lifecycle Management (SLM) in 2004 and has dedicated his consulting career to aviation engineering, maintenance, supply chain and aerospace aftermarket services. For the past two decades, Denis has focused on advanced analytical capabilities such as autonomic logistics, predictive maintenance, diagnostics, prognostics, health management, service parts optimization, aircraft financial performance optimization, servitization and anything-as-a-service (XaaS) strategies and business models.

Prior to joining Capgemini, Denis worked for various aviation consultancies, aerospace software companies and aviation business services companies. Denis began his career in the U.S. Navy as a gas turbine engineer and Surface Warfare Officer. He is also a renowned author, speaker and consultant on service lifecycle management capabilities, servitization business models and enabling technologies.

Denis holds a Master of Decision Science from the J. Mack Robinson College of Business at Georgia State University and a Bachelor of Nuclear Engineering from the Georgia Institute of Technology. He is married to Jacqueline Kelly Denis and has three children.

John Donaldson
Manager Flight Operations Efficiency
Republic Airways

John is originally from Belfast, Northern Ireland and grew up in the back of airplanes and helicopters. At the age of 18, John was a motor-glider instructor with the RAF Cadets program. John has worked as a flight instructor and as a corporate pilot, and has been with Republic Airways since 2008. John joined Republic management in 2015 and currently serves as the Manager of Flight Operations Efficiency.
 EATON, Mark

Mark Eaton
VP of Technology

Mark is the VP of Technology at Projetech and is responsible for the team providing Maximo support to their “Maximo as a Service” customers. Mark also has a long history with Maximo from an airline operator perspective and developed the Compass Maximo 6.1 + Maximo Configuration Management solution between 2006 and 2007 when the airline was first launched. Parallel to this time frame, IBM was redeveloping the CM system into the Asset Configuration Management add-on solution, a core component of the Maximo for Aviation solution.
 EKSTRAND, Fredrik

Fredrik Ekstrand
Cervino Consulting

Fredrik has over the last 15 years been working as business consultant and project manager in the aviation, defense and MRO market. Fredrik have participated in over 10 major implementation projects of aviation MROsoftware such as AMOS, Aura/M3 and Maintenix with end customers such as Swedish Airforce, Royal Thai Airforce, Hungarian Airforce, Czech Airforce and Scandinavian Airlines. Fredrik also founded Cervino Consulting and have been CEO from the start. Cervino is today a 25 FTE, company with offices in Stockholm, Oslo and Gothenburg with specialties in aviation and defence.    Fredrik Ekstrand holds a M.Sc. in Industrial engineering from Linköping Institute of Technology.

Kim Hansen
Managing Director
Cervino Consulting

Kim Hansen is an Aviation Professional with  over 20 years’ experience from the airline industry, working in various positions at Scandinavian Airlines (SAS) and with numerous other companies as a consultant.

He has project managed and/or had the role as subject matter expert in several optimization, digitalization and implementations of MRO software systems such has AMOS, Aura, Movex, M3 projects.

For the last 6 years, he has together with his partners in Cervino built up the company to be a solid and known consultancy company in the industry.

Greg Haselfeld
Product Marketing
Boeing Global Services

Greg Haselfeld joined The Boeing Company in 2006.  He began his career as an engineer within the Boeing Flight Operations Engineering organization, and was later promoted to a management position, where he was responsible for developing airplane performance software and providing support to a broad range of commercial airline customers around the world.

In 2017, Greg transitioned to the Product Marketing organization within Boeing Global Services.  In his current role, Greg is responsible for positioning, promoting and supporting digital products and professional services for commercial airlines, including Boeing AnalytX solutions such as Fuel Dashboard and Optimized Maintenance Program services.  Greg also supports product marketing for Airframe, Performance, & Systems modifications. 

Greg received Bachelor of Science and Master degrees in Aerospace Engineering from the University of Washington, and a Master of Business Administration from Pepperdine University.

John Hensel
Manager of Business Systems Integration and Development
Jazz Aviation

John Hensel, currently with Jazz Aviation LP in the position on Manager of BUSINESS SYSTEMS INTEGRATION AND DEVELOPMENT and has the overall responsibility of IT systems for the Aircraft Maintenance division. This includes everything from operation support to the design and develop to meet the Business units strategic direction.

John has worked at Jazz Aviation for over 25 years in Aircraft MTC, Process Improvement/Sigma, and current position BSID. These include Line/Heavy MTC, Manager or Reliability, Manager of CRJ Fleet Management, Manager of MTC Planning, and Manager of MTC Control.

John resides in Halifax, NS with his wife and four kids.

Marc Herzog
Senior Business Data Analyst

He joined the data science start-up & subsidiary of Lufthansa Systems in January 2018 and has since implemented numerous use cases on the basis of smart use of data for clients within the Lufthansa Group.

Marc’s previous role was Manager eFreight at Lufthansa Cargo where he was deeply involved in a major, worldwide project to roll out digital air freight documentation processes and tools across the LH Cargo network. He has a Master’s degree in Logistics Engineering from University of Duisburg-Essen and is owner of a commercial pilot licence which he upholds in his spare time.
 HINT, Brian

Brian Hint
Flight Operations Group, Flight Technologies & Procedures Division

Brian Hint is an Aviation Safety Inspector (Operations) with the Federal Aviation Administration. For the last 9 years, he has supported the Flight Operations Group (AFS-410). The focus of the group is to develop safe CNS and Air Traffic Management operations using existing and emerging technologies and innovative operational concepts. Brian is the FAA Flight Standards subject matter expert for Electronic Flight Bag and Aeronautical Information Standards Development. Brian has over 18 years of aviation experience with both the military and civilian part 121 air carriers.
 HOLYFIELD, Patrick (Capt.)

Capt. Patrick Holyfield
IBT357 SAfety Chairman
Republic Airways

Born in Mississippi, Captain Patrick Holyfield moved with his family to Louisville, Kentucky, at the age of 13. He attended the University of Louisville and then completed flight training at Flight Safety Academy in Vero Beach, Florida, in 2003. He served as an instructor until 2005 before moving onto commercial aviation.
Captain Patrick Holyfield is a 13-year pilot at Republic Airways and serves as the Safety Chairman and Executive Board Vice President for Teamsters Local 357, the representative body of Republic’s pilot workforce. Prior to becoming the Safety Chairman and Vice President, he served as the ASAP ERC Rep and FOQA Gatekeeper for the Q-400 fleet.
He is also currently an Instructor/Evaluator for the Embraer fleet. As Safety Chairman, Captain Holyfield works with 28 safety pilots to lead the pilot’s perspective of ASAP, FOQA, Fatigue, LOSA and Accident Investigation. Patrick additionally works as the Deputy Director of Safety for CAPA (Coalition of Airline Pilot Associations) on the national level in Washington D.C. and with other organizational meetings and FAA Working Groups.
During his 14-year career in aviation, Captain Holyfield has flown four different aircraft types spanning 8,000 flight hours. He currently resides in Louisville, KY with his three children..

Adrian Jennings
Vice President of RTLS Technology

Adrian Jennings serves as the Vice President of RTLS Technology for Ubisense in the Americas. In this role he consults with enterprise customers to help them understand how to integrate location technologies to support their business objectives and generate meaningful returns. Jennings also acts as an internal advisor at Ubisense, leveraging deep knowledge of the North American market to support global product strategy. Prior to joining Ubisense Jennings was the CTO of Time Domain, a location technology provider for both civilian and military use. He is a former rocket scientist, and as the designated UK intelligence expert for command-guided missile systems spent three years with the US Department of Defense as a missile consultant. He received a master’s degree in physics from Oxford University.
 KNOWLES, Thomas

Thomas Knowles
Maximo Product Designer - Watson IoT

Thomas Knowles is the Maximo product designer for Watson IoT Products and currently responsible for the design of Maximo for Service Providers, Maximo BIM, Maximo Work Centers and Maximo for Aviation products.

His main areas of focus is designing and delivering new product features in Maximo that are related to asset management operational process with an emphasis on managed service providers.  Prior to his current role in the Software Group Thomas' spent 8 years as a consultant leading implementations of the Maximo products for key Asset & Service Management clients.
 MUZIK, Michael

Michael Muzik
Senior Product Manager and Consultant
Lufthansa Systems

Starting at the frontline with the Check In, Michael Muzik gained more than 20 years of varied airline experience within the Lufthansa Group. His career at Lufthansa German Airlines has developed and grown through Cabin Crew Recruitment, Crew Management, and Revenue Accounting to being on the vendor side with Lufthansa Systems. At Lufthansa Systems he was responsible as a Senior Product Manager and Consultant for several operational products, including Operations Control, Crew Management, Passenger Connection (Hub) and Turnaround Management before switching to the Weight and Balance division.
 NOON, Glen

Glen Noon
Senior Consultant - Engineering IT Systems
Aircraft Commerce Consulting

In nearly 40 years, Glen has gained a reputation for integrity, problem-solving, professionalism, depth of knowledge and perseverance. Starting in 1978 as a Royal Navy aircraft engineer, with fixed and rotary wing aircraft, he rose to manage the British Military’s first Aircraft Management System.

Glen joined Computer Science Corporation in 2000, working with GKN Westlands & Lockheed Martin UKIS to deliver MSSAS logistical solution for the Merlin, later working with Lockheed Aeronautics, managing an Asset Management tool supporting C130J assets for global users. He joined XL Airways in 2006 and implemented AMOS for three Group companies before, as a consultant, joining easyJet to assist their AMOS implementation.

Glen’s next project at BMI meant working on both MRO and Flight Operations solutions, and in the sale of the Airline. British Airways Next Generation project for the induction of the B787 and A380’s connected Aircraft followed, before, in 2013, moving to consult with Etihad Airways on their Entry into Service project. Having delivered an MRO Solution for the e-Enabled fleet plus built up and led a Technical Competency Center, Glen left Etihad Airways in 2017 for Europe and clients including Vueling Airways and Flybe.

Glen continues to apply, across a wide spectrum of aviation clients, his deep understanding of aircraft, component maintenance, e- Enablement, IT systems and problem-solving.
 OGLE, Nickolaus

Nickolaus Ogle
Assistant Director of Operations
Tradewind Aviation LLC

Nickolaus has been a pilot since 2007, with over 9 years of experience with Tradewind Aviation. He has held many different roles for Tradewind including PIC for the turbo-prop fleet, PIC for the jet fleet, Instructor Pilot, Lead Pilot, Standards Captain, and Chief Pilot. Nick has a strong background in compliance, standards, and building training programs. He is head of the Flight Operations Department and the company liaison to the FAA.
 REVIE, Hugh (Dr.)

Dr. Hugh Revie
Sales Director, Aerospace

Hugh has now been working within the Aerospace sector for more than 30 years. He recently moved to Ubisense to help them focus on the Aerospace sector. Ubisense have more than 900 customers across many sectors and have been influential at implementing Industry 4.0 in many of their existing customers. Prior to joining Ubisense, Hugh has consistently been working with aerospace companies helping them become more efficient through using their own data more effectively.

He started his career in aviation after graduating with a doctorate in Engineering from Strathclyde University in Glasgow, Scotland. Initially he working for British Aerospace who at the time manufactured small commercial commuter aircraft. During his time with BAE Systems, he moved with his family to Toulouse, France where he was involved in helping create the joint venture with ATR and BAE Systems.

Around 18 years ago, he created his own company, CoreData Limited, which focused on providing airlines, MROs, OEMS and aircraft supply chain companies with solutions that could help them drive value from the large amounts of data they were accumulating. CoreData was a successful venture and he finally sold the company to Rolls Royce. Since then he has been working with customers to improve efficiencies by using their own data and continues to do this with Ubisense.
 RIETH, David

David Rieth
Director, Business Development
Airline MRO Parts (AMP)

David serves as the Director of Business Development for Airline MRO Parts (AMP). With over a decade of business development and aviation experience, he has contributed to the aerospace industry through positions in sales, support, product development, and technical advisory. He is currently responsible for the growth of AMP’s supplier and customer relationships, sales, and marketing efforts.

AMP is an industry leader in purchasing consolidation, inventory disposition, and onsite inventory management. Focused on consumable and expendable inventories, AMP has built a strong foundation of long-lasting relationships with an extensive list of global suppliers.

With a global footprint, including offices in Panama City, San Diego, Cleveland, Phoenix, Jacksonville, Queretaro, Mexico City, and San Salvador, AMP is able to service its customers around the world, providing high-quality inventory services which enable its customers to operate more effectively.
 SANCHEZ, Nayhelli

Nayhelli Sanchez
Technical Publications Manager
Viva Aerobús

Nayhelli Sanchez is an engineer happy to be part of Viva Aerobus family for more than 6 years.

She started her collaboration in the company as Training Manager where she was responsible for keep update and current to all the technical personnel in the company, she also had the opportunity to manage the training for the transition of the fleet for all the licensed personnel.

Currently, she is the Technical Publication Manager where she is responsible for keeping up to date and available the electronic, technical library making sure that the people have in an easy, controlled and immediate manner the required information to perform their daily job.
 SINGH, Manoj

Manoj Singh
Sr VP & Head of Aviation in Americas
Ramco Aviation

Mr. Manoj Singh heads the business for Ramco Systems Corporation in the US and Americas. Mr. Singh brings two decades of experience in software, consulting, and business management that spans industries across Aerospace & Defense, High Tech, Automotive, and Manufacturing. At Ramco, Mr. Singh has been instrumental in driving thought leadership and significant business growth in the US. Under his leadership, Ramco has developed and deployed end to end Aviation Maintenance, MRO, and Supply Chain solutions at leading Airlines, MROs, Heli and Special Operators, and some of the largest OEMs. Mr. Singh is driving the next generation growth at Ramco through solutions that encompass advanced planning & optimization solutions integrated with its core M&E modules on one end, and connected ecosystem on the other for inventory and capacity. Mr. Singh holds a bachelor’s degree in Mechanical Engineering, Masters in Industrial Engineering, and an MBA in Information Management.

Barend van de Vrande
VP Product Management, Support and Implementation
AeroSoft Systems

Mr. van de Vrande joined AeroSoft in 2002 bringing 25 years’ experience in the European aviation industry. He is responsible for product management, pre and post-sales support function for AeroSoft, including customization, business process definition, functional enhancements definition and data importing services.

Mr. van de Vrande has been exposed to many facets of aviation including maintenance planning and control, medical transportation aids, R&D and support-engineering for repairs on gas-turbine engine components, maintenance administration, set-up and administration of aviation M&E System Solutions and developing & keeping current maintenance documentation and procedures in accordance with the requirements of the JAA and National Regulatory authorities in Europe. Although a native of Tilburg, the Netherlands, Mr. Van de Vrande works out of our Toronto HQ office in Canada.

Mr. van de Vrande holds a Bachelor of Mechanical Engineering Technology degree (productions technologies) from Tilburg Polytechnic Institute, Netherlands (1989).
 VARFIS, Gesine


Gesine Varfis
Marketing & Early Adopter Program

At APSYS Gesine is responsible for Airline and MRO Marketing. APSYS is assuring safe and secure aircraft design and production advancing to meet future digitalization challenges like data analytics, safety and security in its entirety for maintenance and operations. Gesine is responsible for customer relations ensuring the digital transformation in close cooperation with our clients. One key element is ramping up APSYS’s early adopter program for maintenance innovation acceleration #nextgen4M. Gesine worked as CIO and COO advisor for Aeroflot Russian Airlines engaged in the upgrading of Aeroflot's OPS systems (crew, flight planning, OCC, RMS, HCC, CDM, mobile solutions). Prior to Aeroflot Gesine was engaged as Management Consultant for Lufthansa Consulting with a focus on cost cutting, operational excellence, performance management, Operations Control and Hub Control Center re-engineering and IT speciation, verification and implementation projects.

Tom Wagner
Manager of Aircraft Line Maintenance Technical Support and Data Analytics (AMDAT)
UPS Airlines

Tom started his career in 1985 as an Avionics Engineer at Douglas Aircraft Company in Long Beach, California. He progressed from Flight Guidance Engineering on the MD-88 EFIS Program to Liaison Flight Test Engineer assisting airline customers with the delivery of their new MD-80 variant aircraft. In late 1989, he expanded his experience as an Avionics Engineer to include the Boeing and Airbus fleets working for Continental Airlines in Houston, Texas.  In late 1991 an opportunity became available with UPS Airlines (founded in 1987) in Louisville, Kentucky where he started employment as an Avionics Engineer for UPS Airlines. Over the past 28 years at UPS, he has worked in the following capacity: Avionics Engineer, Avionics Engineering Manager, B767/B747 Fleet and Component Reliability Manager, Aircraft Line Maintenance Technical Support Manager and he currently resides as the Aircraft Line Maintenance Technical Support and Data Analytics Team Manager.

Tom holds a Bachelor in Aviation Technology and Master of Business Administration in Aviation from Embry-Riddle Aeronautical University in Daytona Beach, Florida.  He graduated in 1985. He is married with four children and three grandchildren, and on the weekends, enjoys spending time with his family and working outside in rural Kentucky.