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The Lufthansa Technik Group, with more than 35 subsidiaries and affiliates, is the world’s lead-ing provider of technical services for the aviation industry and covers the entire process chain of the MRO (maintenance, repair & overhaul) business. Lufthansa Technik’s range of products and services encompasses the entire service spectrum for commercial as well as VIP/Special Mis-sion aircraft, engines, components and landing gear in the fields of digital fleet management, maintenance, repair, overhaul, modification, fitting out and conversion, along with the manufac-ture of innovative cabin products. More than 25,000 employees serve the internationally certified maintenance, production and development company. With a turnover exceeding 5.9 billion euros in 2018, the company now has more than 850 customers. In total, Lufthansa Technik currently supports more than 5,000 aircraft worldwide.
Lufthansa Technik has been an independent joint stock company within the Lufthansa Group since 1995, and established a network of holdings and partnerships around the globe. Today, subsidiaries and holdings in Europe, the USA and Asia all belong to the Lufthansa Technik Group’s global network. Furthermore, the company is represented at more than 60 line mainte-nance sites, supporting its customers in their daily flight operations on-site. The technical service portfolio includes maintenance and support for the largest and most modern airliners such as the Airbus A220, A320/A320neo family, A330/340, A350, A380, Boeing 737 CL/NG, 737 MAX, 747, 777 and 787 as well as total support for smaller regional airliners.
Hamburg is with more than 8,000 employees the biggest site of the Lufthansa Technik Group. It is the group’s official base, competence center and controlling headquarters and also hosting production facilities for engine, component and landing gear services. At the VIP Completion Center private, government and special mission aircraft receive individual interior conversions and maintenance services. The product division OEI (Original Equipment Innovation) develops high-tech products contributing to increased on-board comfort such as floor path marking sys-tems, VIP seats or inflight-entertainment solutions.
The commitment to research and development has been expanded massively in recent years. The latest technologies and numerous innovative repair procedures, developed in-house, are deployed here. Examples are new repair procedures for composite materials and the complete digitalization of work processes. In order to coordinate group-wide innovation activities, a central innovation management has been established.
Digitalization is in the focus of Lufthansa Technik to create new business and to meet the chal-lenges of the future MRO market. The company grasped this trend very early and is now con-tinuing its consistent progress on multiple levels in the digitalization of processes. One of the core products in this area is AVIATAR, an open, neutral and modular digital platform. In a se-cure web-based environment, AVIATAR serves as an integrating hub for digital fleet solutions in the aviation industry, with a focus on the technical and operational side of the airlines. AVIATAR can be used for predictive maintenance solutions, condition monitoring and fault analytics. In addition, operators and other players in the aviation industry are digitally enabled by AVIATAR to collaborate for the optimization of airline operations, reduced consequential costs and safer as well as more reliable fleet management.